top of page

Frequently Asked Questions


Q. Does Summit Nurseries have a store or shop I can visit in person?

Summit Nurseries does not have a shopfront that customers can visit. Any plants you order from us, we deliver directly to you at a low cost.  This model allows us to run an efficient operation and offer a large variety of plants at very affordable prices. Occasionally we showcase and sell our stock at local farmers markets, so please pop in and have a browse. 

Q. How can I make an order/purchase?

You can use the Make an Order form on the Products & Stocklist page on our website. Alternatively, you can give us a call/text on 0448 914 566 or email us at: 

Q. How do I know what you have in stock?

Check out our latest stock-list on the Products & Stocklist page. We update it approximately every 2 weeks to reflect what's currently available. You can also contact us directly, we're happy to help!

Q. What is your return/replacement policy?

 We ensure all of our stock is healthy and true to type before it leaves the nursery, and we encourage you to visually inspect your order upon delivery. However, once you have accepted the delivery from us, we do not offer a change of mind return or replacement.  

Q. Do you ship plants interstate?

Currently, we do not offer interstate shipping or delivery. If you are in a regional area in SA, please contact us for delivery options. 

Q. Can you order in plants you don't have in stock?

Some plant varieties may be available to order in. Contact us if you're after something not currently available, and we'll endeavour to source it for you.

Q. When is the best time to plant?

Whilst we generally recommend planting in autumn after the summer heat and before the ground becomes too cold, you can plant throughout most of the year if you give you tree/shrub appropriate aftercare. Winter to early spring is also a good time for dormant, deciduous trees and shrubs, though they are happy to be planted out once the soil is warmer throughout the rest spring as well. Generally you want to avoid the coldest (excluding deciduous or hardy plants) and hottest months for planting. We can give specific planting instructions or advice regarding your purchase as well.

Q. My plant is currently looking unwell, what can I do?

Diagnosing the cause of your plant's issue can be difficult remotely. Plants are complex living things, and there are a multitude of issues that can make it look unwell depending on the species/hardiness of the plant. Additionally, symptoms sometimes overlap. We recommend getting a qualified horticulturalist in to have look, as they may be able to offer on-site tailored advice.

bottom of page